Terms and Conditions
1.1 The following general sales conditions governs the relations between:
- Us, the seller, BF-Info, a French personal company with registered office at Sainte Euphémie (France) and
- You, the purchaser, who agrees these conditions by ordering on our website Aquariogest.net.
1.2 We reserve the right to modify these terms without prior notice.
It is your responsibility to print or save the conditions applicable at the time of your order.
1.3 You are not entitled to assign or delegate your rights under these conditions to third parties.
2.1 The products are described on the website.
The characteristics of the Product and photos are only given as an indication.
You must verify the compatibility between your hardware/software configuration and the software minimal requirements available on our website.
2.2 Products are available on the website during the ordering process.
3.1 Prices are net and payable in Euros. Sales tax not applied, article 293 B du CGI.
3.2 The shipping charges could be added to the indicated prices and are calculated by country of delivery at the time of your order.
3.3 We may modify the prices and shipping charges at any time and without prior notice. The prices payable for products are those in effect at the time of your order.
4.1 A sale is closed once the customer has paid his purchase and once a confirmation has been sent to him via email.
4.2 You shall pay your order prior to delivery and by such methods as are indicated during the ordering process.
4.3 The payment by credit card uses PayPal, the most secure payment service. It's a guarantee for you that we have not access to the confidential information related to your payment method.
5.1 For CDs orders, product is sent to the shipping address indicated by the customer during the ordering process.
For electronic orders, the download parameters are directly sent to the customer at the email indicated by the customer during the ordering process.
5.2 For CDs orders, the delivery timescale is estimated at the time of your order and indicative. We ship worldwide by Registered Mail.
5.3 For electronic orders, the login parameters to the Customer Area are sent by email after the confirmation of your payment by credit card.
For electronic orders, the purchased product will be available to download up one year after the date of your purchase.
- Technical support
The technical support of purchased product is given through the Customer Area by email.
The language of support is English.
- Cancellation right
7.1 You have the right to cancel your order for any reason during the period of seven days after the delivery of products.
This right does not apply to downloaded or unsealed software.
7.2 To exercise your right of cancellation, you must contact us, during the cancellation period, from the Customer Area to obtain the return procedure.
7.3 The full refund is paid within a period of 30 days beginning with the reception of returned product.
7.4 The costs of returning product are paid by you in case of cancellation of orders.
8.1 We guarantee that the product is comply with the description given on the website.
8.2 The CD-Rom media is guaranteed against defects for a period of 20 days from the delivery date of product.
For defective product, the shipping costs for a new CD-Rom are paid by us.
- Data protection
9.1 The personally identifiable information provided during the ordering process is protected by appropriate security means.
9.2 The personally data about you is:
- a billing address to do an invoice at your name,
- a shipping address to send the CD-Rom to your home,
- an email address to connect at the Customer Area and to communicate with you about the purchased product.
9.3 You benefits from a right to access, modify or remove nominative data about you. You can exercise this right at the following address: firstname.lastname@example.org.
9.4 We have no confidential information about your method of payment.
9.5 We don't disclose any personal information to third parties except the PayPal secure website to pay your order by credit card.
- Legal rights of software
10.1 You must agree the End-User License Agreement included with the Software before the installation on your computer.
10.2 Software is protected by the legislation and international treaties regarding royalty fees and intellectual property.
Software may not be copied, adapted, translated, made available, distributed, varied, modified, disassembled, decompiled and reverse engineered.
The conditions are construed and governed by French law.
The courts of France have exclusive jurisdiction in relation to any claim, dispute or other matters arising from these conditions.
Last update: Mars 2016